Last Updated: [March 18, 2026]
This Privacy Policy describes how our website (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our online bookstore.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we gather include:
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Information You Provide: We receive and store information you enter on our Site. This includes your name, billing address, shipping address, email address, phone number, and account credentials (username and password).
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Order & Transaction Data: We collect details of the products you purchase and the history of your transactions to fulfill orders and provide customer support.
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Automatic Usage Information: When you visit our Site, we automatically collect certain information about your device and interaction with the Services. This includes your IP address, browser type, time zone, and how you interact with our pages via cookies and similar tracking technologies.
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Communications: If you contact us directly (e.g., via email or contact forms), we may receive additional information about you and the content of your message.
2. How We Use Your Information
We use your personal information to operate and improve our bookstore, including:
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Fulfillment: Processing payments, arranging for shipping, and providing you with invoices and order confirmations.
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Customer Support: Responding to your requests and troubleshooting issues with your account or orders.
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Marketing: Sending you newsletters or promotional offers if you have opted in to receive them. You can opt out at any time.
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Security: To detect, prevent, and address fraud or technical issues to protect our customers and our business.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell your personal information. We only share your data with third parties that help us provide our services, such as:
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Service Providers: We use third-party companies to perform functions on our behalf, such as delivery/courier services to ship your books and technical providers to host our website.
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Payment Processing: All payments are processed through secure, third-party payment gateways. We do not store your full credit card or bank details on our servers. Your payment information is provided directly to our third-party processors whose use of your personal information is governed by their own Privacy Policy.
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Legal Obligations: We may share information if required to do so by law or to protect our rights and the safety of our users.
4. Cookies and Tracking
Our Site uses cookies to enhance your shopping experience (for example, keeping items in your shopping cart).
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Essential Cookies: Necessary for the website to function properly.
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Performance Cookies: Help us understand how visitors use the site so we can improve the user experience.
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You can choose to disable cookies through your browser settings, though some features of the Site may not function properly as a result.
5. Security and Retention
We implement a variety of security measures to maintain the safety of your personal information. We use encrypted connections (SSL) to protect data transmitted online.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as for tax, accounting, or legal requirements.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
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The right to access the personal information we hold about you.
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The right to request correction of inaccurate data.
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The right to request deletion of your data (under certain conditions).
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The right to withdraw consent for marketing communications.
To exercise these rights, please contact us using the details provided below.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our treatment of your data, please contact us at:
Email: maruthambooks@gmail.com
Address: No 45, Avissawella Road, Wellampitiya, Sri Lanka
